Evenhand

Support

Email support@hoppr.online and a person will answer. If it is about your account, send it from the address you sign in with.

We aim to reply within 2 working days.

Signing in

Evenhand signs you in with a 6-digit code sent to your email; there is no password. The code works for 10 minutes. If it doesn't arrive, check your spam folder, wait a minute and ask for a new one.

Circles and invites

A circle is your family's shared record. To bring someone in, open More › People, add them and share their personal invite from your phone; they tap the link, or open Evenhand, choose "I have an invite code" and enter the 8-character code. If the link opens a web page instead of the app, install Evenhand from Google Play and tap the link again.

The Owner can make someone else Owner, archive the circle (read-only) or delete it in Circle settings.

On iPhone

Evenhand is on Android first. The iPhone app is coming: an invite page lets you leave your email, and we send one email when it is out.

Getting a copy of your data

In the app, More › Account › Download my data gives you everything you entered. A circle's costs, log and key information can be exported from More › Export. Exports are built on your phone and are free.

Deleting your account

In the app, More › Account › Delete account. Without the app, use the deletion page. Deleted data leaves our backups within 35 days.

For people being cared for

If a family keeps a record about you in Evenhand, or about someone you act for, you can ask what it holds or ask for removal. You don't need the app or an account.

Privacy and terms

How we handle data is in the privacy policy; the rules for using Evenhand are in the terms.